Privacy Policy

Last updated: March 2026.

QuickWin Casino, operated by Rabidi N.V., is committed to the responsible handling of personal information belonging to Australian players. This policy explains what data we collect, how we use and store it, and what rights you hold. By using our services, you acknowledge the practices described here.

Data We Collect

We collect personal data across the following categories:

• Identity data: full name, date of birth, nationality, and government-issued identification.
• Contact data: email address, phone number, and residential address.
• Financial data: payment method details, transaction records, and withdrawal history.
• Technical data: IP address, device and browser information, and session logs.
• Gameplay data: game history, wagering activity, session duration, and promotional usage.
• Communications data: records of support interactions and correspondence.

The categories above reflect the minimum data necessary to operate a licensed and compliant gaming platform.

How We Use Your Data

We process your personal data to:

• Create and manage your account;
• Verify your identity as required by KYC obligations;
• Process deposits and withdrawals;
• Deliver customer support;
• Detect and prevent fraud, money laundering, and policy violations;
• Meet legal and regulatory obligations;
• Send service communications and, where consent is given, promotional messages;
• Improve platform performance through aggregated, anonymised analytics.

We will not use your data for any purpose beyond those listed above without first obtaining your explicit consent or as otherwise required by law.

Legal Basis for Processing

We process your data on the following grounds: contractual necessity (account services and transactions); legal obligation (KYC and anti-money laundering compliance); legitimate interests (fraud prevention and platform security); and consent (marketing communications, which you may withdraw at any point).

Data Retention

Personal data is retained for as long as your account is active and for a minimum of five years following account closure, as required by anti-money laundering and gaming regulations. Financial records may be retained for longer periods where required by law.

Data Sharing

QuickWin does not sell your personal data. We may share data with:

• Payment processors and financial institutions required to complete transactions;
• Identity verification and KYC service providers;
• Regulatory bodies and law enforcement agencies where legally required;
• Game software providers, only to the extent necessary for service delivery.

All third parties are contractually bound to handle your data under applicable privacy standards.

International Data Transfers

Your data may be processed in countries outside Australia, including countries that may not have equivalent data protection frameworks. Where such transfers occur, we apply appropriate contractual safeguards to protect your information.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data subject to our legal retention obligations, and withdraw consent for marketing communications. To exercise any of these rights, contact our support team via live chat or at [email protected].

Security

All data transmitted between your device and our platform is protected by SSL encryption. Access to personal data is restricted to authorised personnel on a need-to-know basis. We conduct regular security assessments and maintain technical safeguards suited to the sensitivity of the data we hold.